Frequently Asked Questions
Vehicle & Asset Cybersecurity Basics
Vehicle and asset cybersecurity focuses on protecting vehicles and assets and not traditional information technology infrastructure. Unlike standard information technology systems, vehicles use legacy communication protocols, embedded controllers, third party telematics providers, and slow update cycles, making their security challenges unique.
When we say “asset,” we’re referring to vehicles and trailers, including the growing range of connected technologies installed on them. This includes telematics units, smart sensors, remote diagnostics modules, trailer tracking systems, and other onboard electronics that communicate data and can introduce cybersecurity risks if not protected.
Fleet Defender protects vehicles from cyber intrusions, unauthorized access, fuel theft, and cargo theft tactics. We identify and stop potential threats before they escalate into safety issues, operational disruptions, or financial loss events. By catching problems early, we help keep your vehicles, drivers, and cargo protected.
Fleet vehicles are targeted by cybercriminals, freight thieves, and sometimes nation-state actors seeking financial gain, operational disruption, or access to valuable cargo and data. Their objectives range from stealing assets to compromising vehicle control systems or disrupting fleet operations, and even insider actions—such as drivers unintentionally connecting unauthorized devices—can create additional security risks.
Cyber and theft-related events are now routine for connected fleets, with many experiencing regular intrusion attempts or tampering. For example, one of our enterprise customers with 10,000 trucks operating across the United States receives roughly 1,000 security alerts each month, highlighting how frequent these threats have become.
Technology, Integration & Installation
Fleet Defender is a software-only solution that installs directly onto the existing telematics hardware already in the vehicle, requiring no additional devices or modifications. It leverages the vehicle’s current data streams to provide continuous cybersecurity monitoring and protection.
We currently support vehicle telematics systems from Platform Science, CalAmp, and GeoTab, and trailer telematics systems from ThermoKing and Orbcomm. We continue to expand our integrations so reach out to our team if you don’t see your equipment on our list.
Our software is deployed through the telematics system’s mobile device management process, allowing thousands of vehicles to be onboarded within minutes with no physical installation required.
Fleet Defender offers a hardware option that connects directly to the vehicle’s J1939 or OBD-II ports. Contact our team to learn more about this solution and deployment options.
Monitoring, Incident Response & Notifications
Yes, we provide 24/7 monitoring, incident response, and remediation through our dedicated security operations center. We act as your frontline defense and manage the entire incident response process to reduce the burden on your internal teams.
Fleet managers are notified by our security operations center, which follows a customized incident response playbook tailored to each fleet. This ensures that the right members of your team are contacted at the right moment through the channels you prefer.
Compliance & Security Standards
We take security seriously. Fleet Defender is currently in the observation period for SOC 2 Type II and expects full certification in Q1 2026. We also follow the NIST Cybersecurity Framework and are working toward CMMC Level 2 certification with the U.S. Government by Q4 2026.
Pricing & Insurance
We keep pricing simple and aligned with common telematics models, making it easy to budget and scale across your fleet. Fleet Defender is priced per asset per month.
Fleet Defender can help reduce your cyber insurance costs. We work directly with your insurance provider to demonstrate the added protection and risk reduction our platform delivers, which can lead to lower premiums and increased savings
